How do I uninstall the HDCVI browser plugin?
FOR WINDOWS:
Firstly, navigate to the Downloads folder and ensure that webplugins.exe isn’t already in theDownloads folder. If webplugins.exe is already in the Downloads folder, move it to the trash or delete that executable file.
Secondly, navigate to the C:\ Drive and, depending on the computer (whether the operating system is Windows XP, Vista, 7, 8 or 10), you may need to search two locations to verify the old plugins aren’t currently installed:
C:\Program Files (x86)\webrec\WEB30\WebPlugin
or
Firstly, navigate to the Downloads folder and ensure that webplugins.exe isn’t already in theDownloads folder. If webplugins.exe is already in the Downloads folder, move it to the trash or delete that executable file.
Secondly, navigate to the C:\ Drive and, depending on the computer (whether the operating system is Windows XP, Vista, 7, 8 or 10), you may need to search two locations to verify the old plugins aren’t currently installed:
C:\Program Files (x86)\webrec\WEB30\WebPlugin
or
C:\Program Files\webrec\WEB30\WebPlugin
If you were able to navigate to the webrec folder, navigate further to find uninst or uninstall.exe. Make sure all internet browsers are closed, Internet Explorer, Chrome, FireFox, etc. Open the Task Manager and make sure they’re not running any processes in the background.
Now run the uninstaller and make sure all the files are deleted by navigating back to the links provided above. If the folders aren’t empty, you will need to ensure you've closed out any browser that is still running. From here, you can go ahead and delete the webrec folder.
If you were able to navigate to the webrec folder, navigate further to find uninst or uninstall.exe. Make sure all internet browsers are closed, Internet Explorer, Chrome, FireFox, etc. Open the Task Manager and make sure they’re not running any processes in the background.
Now run the uninstaller and make sure all the files are deleted by navigating back to the links provided above. If the folders aren’t empty, you will need to ensure you've closed out any browser that is still running. From here, you can go ahead and delete the webrec folder.
FOR MAC:
Firstly, navigate to your Downloads folder and clarify that webplugins.pkg isn’t already in theDownloads folder. If webplugins.pkg is already in the Downloads folder, move it to trash or delete that file.
Secondly, navigate to the Mac’s Library and find Installed Plug-ins. Use the file path provided below to navigate to:
Macintosh HD\Library\Internet Plug-Ins
If you were able to navigate to the Internet Plug-Ins folder, navigate further to find the files npmedia.bundleand npTimeGrid.bundle. Make sure all internet browsers are closed (Safari, Chrome, FireFox, etc).
Next, move these two listed files to the trash, npmedia.bundle and npTimeGrid.bundle.
Firstly, navigate to your Downloads folder and clarify that webplugins.pkg isn’t already in theDownloads folder. If webplugins.pkg is already in the Downloads folder, move it to trash or delete that file.
Secondly, navigate to the Mac’s Library and find Installed Plug-ins. Use the file path provided below to navigate to:
Macintosh HD\Library\Internet Plug-Ins
If you were able to navigate to the Internet Plug-Ins folder, navigate further to find the files npmedia.bundleand npTimeGrid.bundle. Make sure all internet browsers are closed (Safari, Chrome, FireFox, etc).
Next, move these two listed files to the trash, npmedia.bundle and npTimeGrid.bundle.
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